Frequently asked questions

The Smartfish products

What are the Smartfish products?

The Smartfish products are a series of sports nutrition products specifically designed to optimize recovery after exercise. All products are made with our patented emulsion technology consisting of juice from fruits and berries, oxidation protected omega-3 fatty acids (EPA and DHA), whey protein concentrate, and vitamin D.

What is Smartfish?

Smartfish is a Norwegian-based company with an international network of partners within research, production, and distribution of unique and patented nutrition solutions. Smartfish focuses on research and development in three main areas: Medical nutrition, consumer health, and sports nutrition. More information about Smartfish can be found here: https://www.smartfishnutrition.com/

Is Smartfish sustainable?

Smartfish is committed to reducing harm to the environment and actively works to limit its environmental impact through sustainable use of resources, production, packaging, and transportation. The fish oil in our products is from the liver of wild stocks of cod caught along the Norwegian coast.

What is the difference between Post Workout High Protein, Post Workout High Omega-3, and Daily Omega-3?

All our products contain our signature juice-based emulsion with varying amounts of omega-3 fatty acids, whey protein, and vitamin D based on the specific targeted athlete.

    • Post Workout High Protein: Muscle and strength training
    • Post Workout High Omega-3: Endurance
    • Daily Omega-3: Active individuals of all ages*

*three years and above

What is the taste of Smartfish's products?

Our products contain over 80% juice from fruits and berries which create a base for fresh and fruity flavors.

What is the source of omega-3 fatty acids in Smartfish's products?

The omega-3 fatty acids in our products comes from fish oil of wild stocks of cod caught in Lofoten and north of Lofoten along the Norwegian coast. The fish oil is obtained from the cod’s liver, a largely unexploited part of the fish, ensuring that the rest of the fish can be a food source.

What are omega-3 fatty acids?

Omega-3 fatty acids are polyunsaturated fatty acids, meaning that they contain more than one cis- double bond in the fatty-acid molecule. A variety of omega-3 fatty acids exist with different properties and structures depending on the numbers and placements of additional double bonds. The omega 3-fatty acid ALA (α-linolenic acid) is naturally found in foods including flaxseeds, walnuts, sunflower seeds, and their oils. The omega-3 fatty acids eicosatetraenoic acid (EPA) and docosahexaenoic acid (DHA) are found mainly in oily fish, cod liver and algae. Not all omega-3 fatty acids can be synthesized in the body, and thus, need to be provided through the diet. The long-chain omega-3 fatty acids, EPA and DHA can be synthesized from ALA, but due to low conversion efficiency, it is recommended to consume foods rich in EPA and DHA.

What is special about the omega-3 fatty acids in Smartfish's products?

The omega-3 fatty acids in the fish oil in our products are sustainable, oxidation-protected, and has very low amounts of environmental toxins.

What are branched-chain amino acids (BCAAs)?

Eight of the total 20 amino acids that exist are essential. Three of the essential amino acids have a branched-like structure and include Leucine, Isoleucine, and Valine. Leucine has been found to be particularly important because this amino acid is needed in adequate amounts in each meal to ensure optimal effect of muscle protein synthesis, a process in which protein is produced to repair muscle damage caused by intense exercise.

Are Smartfish products lactose and gluten free?

All Smartfish products are low in lactose and gluten-free.

Which vitamins do Smartfish products contain?

Smartfish products has a natural content of vitamins from the juices of fruits and berries. In addition, vitamin D is added to the drinks (3,2 mcg or 5 mcg).

Are Smartfish products free of banned substances?

All our products are guaranteed free from substances banned by the World Anti-Doping Agency (WADA) and are Informed Sports certified. This means that every production batch is tested in the lab of Informed Sports. Smartfish products are currently used by top athletes across the professional and amateur spheres. Our three products can be found on the Informed Sports Certified List: https://www.informed-sport.com/certified-product-brands.

What is the scientific research behind Smartfish's sport products?

Four clinical studies in professional athletes and healthy, active individuals have been conducted on Smartfish's sport products. Additionally, Smartfish has a long publication list in medical nutrition and ongoing research collaboration with more than 50 Universities and hospital institutions. All published studies can be found here: https://www.smartfishnutrition.com/r-d/studies-publications/

Is Smartfish suitable for everyone?

Smartfish is suitable for individuals of all ages from three years and above.

How many Smartfish drinks can be consumed per day?

The recommended amount of Smartfish products is 1-2 per day.

Orders and Shipping

In what countries are Smartfish available?

We ship to most of Europe. If your country isn’t available at checkout please email us at recharge@smartfish.no

How much is shipping?

Shipping is free on all orders over 100€. For orders under 100€ shipping is 6-9€ depending on your location.

How long is shipping?

Shipping is 3-5 business days

What payment options is available?

We accept all major credit cards. If you'd like to pay via invoice please reach out to us at recharge@smartfish.no

Can you buy Smartfish outside Norway?

Starting on the 12th of May, we are shipping all orders from Norway. For customers ordering to Norway, there is no difference. However, for customers buying Smartfish outside of Norway new shipping conditions will apply.

All orders shipped outside of Norway will be excluding VAT. Potential customs charges will be applied according to the delivery destination. VAT and customs charges will be charged upon delivery and the customer is responsible for paying these.

My subscription

For how long do I have to be subscribed?

All subscriptions are flexible and you can cancel at any time you wish

How do I pause my subscription?

You can pause your subscription by loggin in and going to “Manage Subscription” and then change subscription status to “Pause Subscription”

How do I skip an order?

Simply go to “Manage subscription” in your account and then under “Manage upcoming orders” you can skip any upcoming delivery

Can I change when I get delivery of Recharge?

Go to “Manage Subscription” and under “Next order date” you can change when you get delivery. Note that this changes all future deliveries according to your frequency

Can I change the product, amount or frequency of my subscription?

Yes, also under “Manage Subscription” you find options for changing the product or frequency

How do I cancel my subscription?

Under “Manage Subscription” when logged in. At the very bottom you can choose “Cancel Subscription”

I'm unable to log in

An account invitation is send to you when placing your first order. If you didn't activate you account via this email you won't be able to log in. Search for "Customer account activation" in your email inbox. If you are unable to activate your account please reach out to us at info@smartfishsport.com.

Error: "Incorrect email or password."

Make sure you are using the right email address if you have mutiple addresses.

If you do not remember you password use the "Forgot your password?" feature.

Error: "No account found with that email."

An account invitation is send to you when placing your first order. If you didn't activate you account via this email you won't be able to log in. Search for "Customer account activation" in your email inbox. If you are unable to activate your account please reach out to us at info@smartfishsport.com.